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Pacific School of Engineering

Approved by AICTE,New Delhi and Affiliated to GTU,Ahmedabad

Integrated M.Sc. IT | Degree Engineering | Diploma Studies

Pacific Diploma Engg,Surat
Pacific University, Udaipur

Establishment of Online Grievances Redressal Mechanism

As per the AICTE regulations 2019 vide F. No. 1-101/PGRC/AICTE/ Regulation/2019 dated 07.11.2019 Pacific School of Engineering has constituted Student Grievance Redressal Committee with the objective of resolving the grievances of students and their parents. Provision has been made available in the Institute website. The students and their parents may henceforth approach the Grievance Redressal Committee and submit / register any grievance online, which will be accessed by the GRC headed by the Principal, and appropriate action taken and the decision of the GRC will be intimated to the complainant.

The grievances include

 

  1. Making admission contrary to merit
  2. Irregularity in the admission process
  3. Withhold or refuse to return any certificates
  4. Demand of money in excess specified
  5. Breach of the policy of reservation
  6. Complaints of alleged discrimination (SC/ST, OBC, Women, minority or PH)
  7. Non-payment or delay in payment of scholarships to students
  8. Delay in conduct of examinations or declaration of results
  9. Withholding student amenities
  10. Denial of quality education
  11. Non transparent or unfair evaluation practices
  12. Harassment and victimization of students including sexual harassment
  13. Refund of fees on withdrawal of admissions, etc. 

 

Grievance Redressal Application Form

The Student Grievance Redressal Committee (GRC) comprises the following members:

S. No

Name and Address

Officiating as

1

Dr. Y. C. Rotliwala, Principal (Degree)

Chairperson

2

Dr. Hiral Tailor ,
Associate  Professor/Chemistry

Member

3

Dr. Kandarp Joshi, Vice Principal

Member

4

Ms. Hiral Desai, HOD (Computer Engg)

Member

5

Ms Zalak P. Shah, HOD (Civil)

Member

 

The GRC shall meet as and when requires and assess the merit of the complaint. The decision of the GRC will be intimated to the complainant through email / SMS / hosted in the website. In case of any false / frivolous complaint, the GRC will take appropriate action against the complainant.